FAQ's & Sizing Chart

General

What is Crappykids?

Crappykids is a apparel brand that is out to prove that if we can sell a piece of crap to you and be successful then anyone can achieve the same success as long as they work hard and never give up.

What are Crappykids tees made out of?

They are made out of 100% premium ultra-soft cotton and not 100% CRAP.

Do your shirts shrink?

Yes, but the amount depends on the care you take with your washing. The shirts are 100% cotton and they are not pre-shrunk. If you machine wash and tumble dry on high heat, you can definitely expect some shrinkage. Low heat will cause the shirts to shrink by approximately half a size, and hang dry to let them stay roughly the same size.

We recommend washing your Crappykids shirt inside out with cool water to protect the design and color while minimizing shrinkage.

Do your shirts run large or small?

Our standard sizes fit true to size but our women's cuts are form fitting and can run up to a size and a half smaller than most are used to.

Purchasing

How long does it take a "online exclusive" design to arrive?

Online exclusive tees generally take 2-3 weeks to print and process, be sure to allow us a few extra days for delivery! We are working very hard to bring you the best CRAP possible!

Only one shirt in my order was a "online exclusive". Where's the rest of my stuff?

Because we don't want to have to charge you for shipping twice, all products in an order are lumped together to be shipped at once. If you ordered other shirts, accessories or stickers alongside the "online exclusive", you'll receive them with your "online exclusive" product within 3-5 weeks.

I checked my order on your website and it says "fulfilled" but I still haven't received my package. What's that all about?

"Fulfilled" means that your payment has been accepted and your order was successfully transferred to processing and shipping, we will then start the processing phase. Then we ship your order (usually on Monday or Friday) the we send an email to the address you provided with a confirmation that your package was sent out. If you order is shipping within the United States, you'll also see a tracking number in that confirmation email.

I got a Online Exclusive/Pre-Order Design. Can I return or exchange it?

All Online Exclusive and Pre-order Designs are final sale, because we print these as you order. Meaning we only print the size that you ordered.

Do you accept returns?

If you're unhappy with the tee(s) you ordered, just send them back to us in unwashed and unworn condition and we'll exchange it for a new tee or provide a refund; it's all up to you! If we make a mistake and send you the wrong shirt, we'll pay for the return shipping of the item as well!

Oh no! I ordered the wrong size and put in my old address! What can I do?!

Contact us immediately through our “Contact Us” section if any part of your order is wrong and we'll get right on it. Because many of our orders are shipped out within minutes of receiving them, we can't guarantee we’ll fix the mistake before the order is shipped out. Still, we'll do our best to make you happy!

Shipping

I ordered a shirt from you guys at a convention or event and it hasn’t arrived yet. How long will it take?

Convention and event orders are currently taken by our iPad POS System and gets sent to our system immediately, from there it can take up to 3-5 weeks to process and print your tee. Once that happens, you will receive a shipping notification via email. Once that arrives, it’s just a matter of shipping time (see below).

How long until my shirt arrives?

Processing times vary. If you're ordering a "Online Exclusive" or a "Pre-Order" design, processing and printing can take as long as 3-5 business weeks from the time your order is placed. For our regular designs, processing is usually done within 7 business days. Please read below for more specific information about shipping times and tracking information.

FOR DOMESTIC SHIPMENTS

Because we are based in Hawaii domestic orders usually arrive within 3-5 business days after having been shipped. We do ask that you allow an additional 2-3 business days during busy times (especially mega sales!) for processing your order within our shipping center. Worst case scenario: your order could take up to 5 weeks to arrive but it's usually much less than that. If you live in Hawaii, please allow 1-3 days of shipping.

FOR INTERNATIONAL SHIPMENTS

We currently ship to over 40 countries and are always adding more to the list!

HOW LONG UNTIL MY (INTERNATIONAL) PACKAGE ARRIVES?

The shipping times vary country to country. For most orders, your package should arrive 2-3 business days after the package ships out.

Sizing Chart